enjoy FREE SHIPPING on all order above ₹449/-



We ensure zero breakage, spillage in transit by transporting our glass jars in specially made highly protective boxes

In spite of the above precautions if a breakage or a loss happens in transit, we take full responsibility of it and will issue a replacement shipment or a refund within two working days of the complaint after due verification.

Some of our products (hand-loom, snacks, food items )are handmade and made to order condition, on that case it may take 20-30 days or we will update you via email the tentative date of delivery of these products.

WE are committed to deliver your order accurately in good condition and always on time. We believe in express shipping and most of your order is shipped within 24 working hours once the order payment is realized, except on weekend or on public holidays or reasons due to unforeseen/unavoidable circumstances. We deliver to all the locations across the globe* through our shipping partner. Our shipping partner shall be responsible for delivering your order in your location and the user shall have to abide by terms and conditions of the shipping partner while we prioritize delivery of our customer orders and ensure that the order reaches on time in perfect condition. We will not be held responsible for any delay/loss of the order due to unavoidable circumstances.

Our shipping partner’s policy, three attempts will be made to deliver the order at the specific location provided by the customer (location specific). In case the customer is not reachable or does not accept delivery of products in these attempts, "Kulya Retail" shall not be responsible for any loss caused herein.

In case an order is lost/ damaged in transit, "Kulya Retail" liability shall be limited to the price of the product.

Important Information

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders as soon as the product is ready. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are unable to redirect orders once items have been dispatched.

Sometimes, delivery may take longer due to reasons beyond our control like bad weather, political disruptions or any other unforeseen circumstances

In such cases, we/ delivery partners shall proactively reach out to you. Please check your emails regularly for such updates.

Taxes and Duties

Our entire products listed on the website are inclusive of local taxes and for International customers the local taxes/duties shall be the responsibility of the customer.
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bhubaneswar, Orissa, India.
*we will update you once the global dispatch and order started through our website or registered/subscribed email id.